How can we help?

Register, confirm your email address and sign in to manage your servers and invoices.

Choose a plan, pick where it runs and what it runs, pay online, and your server is created.

What storage, vCPU, memory and bandwidth mean, how plan types differ and how to pick a location.

Add one or more servers to your cart, name each one, and pay for them together.

What the status on your server page means after you order, and what to do if it takes too long.

Check if a domain name is free, see other names you could use, add the ones you want to your cart and order them.

Open an invoice and pay it on the secure payment page, and what to do if a payment fails.

Search, filter and sort your invoices by number, server, amount, date and status.

How monthly and yearly billing works, when you are invoiced, and what happens if an invoice is not paid.

Where to see a server's address, status, specifications, invoices and controls.

Show your server's root username and password, and what to do if none is stored.

Sign in to a Linux server over SSH using its IP address and root login, and change the password.

Use the Power buttons on your server page, and what each one does to your site or app.

Erase a server and install its operating system again, using a code we email you.

Withdraw an unpaid order, or ask us to cancel a server you are using.

Where to see your hosted websites, their status, price and the link to their control panel.

Choose a hosting plan, enter your domain, pay online, and get your control panel login by email.

See the status, progress and payments of a website or software project we are building for you.

Choose a strong password and add two-factor sign-in or a passkey.

Change your name or email address.

Ask us to review your account if you cannot log in and think we flagged it wrongly.

How to reach us, and what to include so we can help quickly.

Open a ticket from the help page and follow our answer in your account.

See your tickets, read our replies, add a message and close a ticket.