Connect to your server
Sign in to a Linux server over SSH using its IP address and root login, and change the password.
Most servers are managed over SSH, a secure way to type commands on the server from your own computer.
What you need
- The IP address and root login from your server page. See Find your server login.
- A terminal. On Mac and Linux this is built in. On Windows, use Windows Terminal or PuTTY.
Connect
-
Open your terminal.
-
Type the command, replacing the address with yours, and press Enter:
ssh root@192.0.2.10 -
The first time, it asks whether you trust the server. Type
yes. -
Enter the password when asked. Nothing appears as you type; that is normal.
Change the password
Once you are in, type passwd and follow the prompts to set a new password. Choose a long one you do not use anywhere else.
If you cannot connect
- Check the server is running on the server page. If it is stopped, start it.
- Check you typed the IP address exactly.
- Wait a few minutes after a first order or a reinstall; the server needs time to start.
- Still stuck? Contact support with your server name.
Updated 02 Nov 2026
Did not solve it? Contact support